A major new initiative, called the Proactive Government Performance System, has been launched in the UAE, led by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. This system uses artificial intelligence (AI) to help the federal government work faster, smarter, and more efficiently.
The new AI-driven system is designed to improve public services across all federal entities by saving over 250,000 work hours each year, boost government performance by up to 60%, and track and deliver results on the UAE’s Federal Government Strategic Plan 2031.
The system can process more than 150 million data points per month using advanced AI tools. This will produce several proactive insights every year to help leaders make better decisions, spot problems early, and improve services for the public. This is part of the UAE’s long-term vision to stay ahead globally by using smart technology. It will lead to quicker services, smarter resource use, and better planning for the future.
The new system reflects His Highness Sheikh Mohammed’s vision of building a smarter, faster and more efficient government, by keeping abreast of and utilising latest innovations in technology. His Highness Sheikh Mohammed summed it up by stating on social media, "Continuous improvement is fundamental to government work. We see pausing development as a step backward. Our belief remains: There may be no perfect system, but every system can be improved and developed.”