Adding to the convenience for tourists, The Dubai Mall, in partnership with international payments service provider Planet, has launched a pre-validation VAT refund pilot service called ‘City Validation’.
Visitors to The Dubai Mall can now benefit from a hassle-free option to claim their VAT refunds as they shop at Dubai's biggest mall.
Seven self-service kiosks have been set up across The Dubai Mall for shoppers to claim the VAT refund on their shopping.
Tourists need to simply present a valid boarding pass, their original passport or GCC national ID which was used for tax-free shopping, the original receipts and tax-free tags issued by the store (which must be validated within 90 days from the date of tag issuance). Instructions on the kiosk will guide tourists to complete the validation process enabling them to claim a VAT refund which can be processed onto a credit card, debit card, WeChat or for cash.