Dubai’s Roads and Transport Authority (RTA) has activated the e-scooter riding permit application service across all official channels. Earlier, this was available only through the RTA website. The service has now been integrated into the RTA Dubai application and the Dubai Now application, eliminating the need to visit service centres.
This step forms part of RTA’s ongoing efforts to keep pace with Dubai’s ambition to become the world’s smartest city, accelerate digital transformation, and enhance access to services, thereby saving customers time and effort.
Customers can now apply for the e-scooter riding permit through RTA app via a simple and user-friendly process. Applicants are required to complete an online theoretical test covering key e-scooter usage rules, safety requirements, and safe riding fundamentals. Upon successful completion of the test, applicants are authorised to use this soft mobility means in areas and streets designated by RTA, after which the permit is issued electronically through RTA’s smart channels.
Permitted areas include Downtown Dubai, Jumeirah, and Palm Jumeirah, with exclusions in Saih Al Salam, Al Qudra, and Al Meydan. Holders of valid UAE or international driving licenses are exempt from obtaining a permit, while others aged 17 and above are encouraged to apply for it before using any of the transport authority's facilities.
Penalties apply for violations, including riding without a permit, operating outside approved and authorised areas, or failure to wear a helmet.