Dubai's Roads and Transport Authority (RTA) has completed 595 bus shelters as part of a project to construct 762 shelters across several key areas in Dubai. These shelters feature a modern, and aesthetically pleasing design, offer a range of services, and enhance the experience for public transport users. The overall project completion rate has reached 89%. The shelters currently under construction serve a significant number of bus routes, with some shelters serving more than 10 routes. It is estimated that over 192 million passengers will use these bus shelters annually.
His Excellency Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA), said: “The new shelters represent a pivotal step in RTA’s efforts to develop an integrated urban environment that encourages residents and visitors to use public transport, improves quality of life, and promotes comfort and well-being. RTA is committed to providing modern, comfortable, and safe facilities that enhance the appeal of the bus network and meet the needs of Dubai’s growing population and urban expansion.”
His Excellency Mattar Al Tayer added: “We were keen to ensure that the new shelters combine modern and aesthetic design with services that guarantee a better mobility experience, thereby reinforcing public confidence in the public transport network and supporting sustainability objectives, including emissions reduction. The shelters serve many bus routes, with some accommodating more than ten routes per shelter, which enhances network efficiency, reduces travel times, and increases reliance on public transport.”
The bus shelters are classified into four levels, according to the number of users:
1. A main stop, with a usage rate of more than 750 passengers per day
2. A secondary stop with a usage rate between 250 and 750 passengers per day
3. A basic stop with a usage rate between 100 and 250 passengers per day
4. A passenger drop-off and pick-up stop, with a usage rate of less than 100 passengers per day
Primary shelters include air-conditioned waiting areas, shaded outdoor seating, and designated advertising zones. They also feature digital information screens displaying route maps, schedules, headways, and essential updates.