No more waiting in long queues! The UAE’s Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) has launched a unified service for citizens to renew their passports and Emirates ID.
The new move is part of the government’s 'Zero Bureaucracy' initiative, which allows Emirati citizens to renew both documents simultaneously through the UAEICP smart application. The service will save time and effort by eliminating the need for separate applications and procedures.
The initiative follows feedback from the ‘Zero Bureaucracy Expo’, addressing residents’ frustration with mismatched passport and ID expiry dates. The new system is designed to keep these important documents in place, effortlessly.
Under the new system, if a citizen’s passport has expired and their Emirates ID is due to expire within 6 months, they will be presented with the option to renew both documents together on a single page in the app. Previously, the processes were separate for each. Applicants had to navigate different forms and payment procedures.
However, the new system functions as one seamless transaction, from reviewing and updating personal data to submitting the final application. The move is a major step forward, replacing a fragmented system with a smooth, user-friendly service.