His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, has launched a new platform to connect the Dubai government with residents and citizens.
Called '04', through the platform, users will be able to provide valuable suggestions, comments and complaints about Dubai government services.
The service is in line with making customers the centre of developing government services, with the platform providing a localised place for all opinions, and the government companies receiving feedback directly.
Users will be able to give feedback on over 40 government services through the platform.
His Highness Sheikh Hamdan said, "Dubai’s model for future governments relies on a strong connection between the leadership and customers, whom it views as strategic partners in designing, implementing, and evaluating the services."
To provide feedback, visit the 04 website, select the feedback option or add 600-500055 as a contact and directly message the number.