The UAE has unveiled a new suite of exclusive consular services for Golden Visa holders, marking a significant expansion of support for long-term residents both at home and abroad.
In a major policy update, Golden Visa holders and their families will receive the same emergency and crisis response support previously reserved for UAE nationals, including repatriation of remains in the event of death abroad.
Announced at GITEX GLOBAL 2025, the initiative is a collaboration between the Ministry of Foreign Affairs (MoFA) and the Federal Authority for Identity, Citizenship, Customs and Port Security.
The new services include a digital return document for residents who lose or damage their passports overseas, a dedicated hotline and 24/7 emergency and crisis assistance through MoFA’s call centre at +971 (0)2 4931133.
Officials described the initiative as a step towards strengthening the UAE’s role as a global hub for talent and investment, while ensuring peace of mind for residents who have chosen to build their lives in the country.