Dubai Police's Command-and-Control Centre operated around the clock, responding to 56,608 emergency calls during the recent unstable weather conditions.
Working continuously over 24 hours, the team ensured a rapid response to calls received via 999, swiftly assessing incidents and directing patrols and specialised teams to handle emergencies and water accumulation across affected areas.
The total number of calls was recorded between 6am on Monday, 23 March, and 6am on Friday, 27 March.
Brigadier Turki bin Fares, Director of the Command and Control Centre, described the centre as the beating heart of emergency management at Dubai Police. Brigadier Turki bin Fares highlighted its advanced systems, which enable real-time monitoring of field operations and support swift responses to incidents, ensuring the protection of lives and property.
Brigadier Turki bin Fares explained that the centre features a giant screen displaying live, high-resolution feeds from across Dubai, alongside news broadcasts and operational data. The system also tracks patrol locations in real time on a 3D map, using GPS-equipped devices, allowing teams to be directed instantly and efficiently via wireless communication.
The centre also works in close coordination with key partners, including Dubai Civil Defence, Dubai Corporation for Ambulance Services, and Dubai Municipality, ensuring an integrated response to emergencies. Furthermore, the centre also plays a vital role in public awareness, issuing guidance and alerts across various channels to encourage drivers to exercise caution and avoid affected roads.