Etihad Updates Verified To Fly Service

WAM

Etihad Airways has announced that the Verify to Fly service has been updated to offer better-personalised services.

Through the website, passengers will be able to ensure that all the COVID-19 documents required for travel are available before heading to the airport.

A personalised email will be sent seven days before the flight departs, informing passengers of the documents required for travel to the set destination.

72 hours before departure, the documents need to be uploaded on the Manage my Booking page on the Etihad website.

Once uploaded, the documents will be checked and an email confirming that all the requirements have been met will be sent.

The status of submission can also be checked by logging in on the website.

The new website functionality replaces the email upload system which was launched in May.

John Wright, Vice President Airports and Network Operations, Etihad Airways said, "Etihad’s Verified to Fly service has been used by more than 110k guests already and has now been further improved and streamlined. The service has significantly reduced airport check-in times, and provided much-needed reassurance to our guests that they have already met all COVID-19 travel requirements before they reach the airport."

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