CONNECTOR.AE 72 CONNECTOR.AE 73 Lifestyle Lifestyle any situation, as many that get the call can experience a range of emotions, from shock, disbelief, being emotional to being in awe over the news, saying, “To be honest how much ever you prepare for or look at and think about that this would be the react we could expect one can turn out to be something new.” One of the first calls Priya has ever made was to the first jackpot winner of Mahzooz, where while talking, the winner was stern and serious but once the shock wore off, he was full of life and ever ready to talk, with him requiring a few days for the amazing news to set in. With Mahzooz, there are multiple tiers to winning, as after picking five numbers, if it matches, the person becomes a jackpot winner. If four numbers match, the person wins on the second tier, with the third tier winners being people that got three out of five numbers. Priya said, “We reach out to all the jackpot winners, whoever wins big and also the smaller winners that have won on tier two, which we call a match four when they happen to match four winning numbers, out of the five chosen by the machine. I have a team that informs them that they are the winners and reminds them that they need to check their accounts and follow the process. The only ones that do not get a call are the ones who win on tier three, those that match three numbers out of five.” As with any business, Mahzooz follows a strict process to ensure the winners meet the set rules. Priya said, “We have a proper KYC (know your customer) process that goes to verify the winner because we have set rules that we have to follow stringently, where we need to verify whether the person is over 18 years old and if someone is not on a watch list of some sort. So we do a proper check on each winner with the details we have.” To verify the details of the winner, the basic information which was provided while registering is used to reach out. While getting in touch with the winner, since Priya has been making the calls from the start, she now knows how to deal with With constantly delivering good news to the winners, Priya feels immense joy making the calls as she is able to transform the lives of people and is seen by many of the winners as a ray of hope in their lives. Priya added, “When you see Mahzooz, it is a huge team effort to make this happen, but at that moment when you are talking to that person, for some reason, the person gives you the emotion as if you are the one bringing it to them and it is a very unique feeling. Also, you would never get that level of gratitude from anybody, as I am the bearer of news that would change their lives drastically and in a very positive way.” Due to the immense gratitude and happiness from receiving the call, many winners have shared their past struggles as well as their accomplishments after winning with Priya, saying, “Many of the winners stay in touch with me after and still see me as that one person who brought the news that changed their life, and I do not think that the opportunity comes to many. I am lucky that I get to do that.” Mahzooz is a weekly draw based in the UAE, that gives participants the chance to change their lives by winning big. Recently, Mahzooz has doubled the the top prize, with the grand draw winner receiving Dhs 20 million and through the raffle draw, one winner each week is guaranteed a Dhs 1 million prize. All participants have to do is register on the Mahzooz website and spend Dhs 35 on a water bottle, that is given to charity. Having been with Mahzooz since 2021, Priya has been making a difference in the lives of many, as she is tasked with being the bearer of good news, and responsible for making the calls to tell people that they are now millionaires. Priya sees her job as an amazing experience and shares that being able to communicate with the winners and give them life-changing news, makes her job all the more worthwhile. Priya said, “It is a big plus to the job I do, that I get to hear the happiness and excitement, and you feel so good. It is a great opportunity that I get to see so many people whose lives transform from just ordinary or in a lot of trouble. Many of our winners have been leading such challenging lives, and suddenly this happens, and it is truly life-changing.”
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