In its bid to boost Dubai Government’s smart city initiative and people happiness, Dubai’s Roads and Transport Authority (RTA) has fitted the entire Dubai taxi fleet, comprising of 10,684 taxis, with surveillance cameras.
These cameras in all RTA taxis will be automatically activated as soon as a customer steps in. The step aims to monitor if drivers’ behaviour is in line with ethical and professional standards of their job, which in turn will "prompt them to stick to exemplary attitudes when dealing with taxi riders,” said Khaled Al Awadi, Director of Transportation Systems at RTA’s Public Transport Agency.
The camera feed would be examined if violations were detected or reported during the taxi journey and the RTA expects that it would contribute in reducing the number of complaints.
“The installation of the system started in August 2017 and continued over phases until the entire fleet of Dubai Taxi had been covered. RTA is keen on introducing state-of-the-art facilities for the comfort, security and satisfaction of clients, which ranks high on RTA’s priorities,” added Khaled Al Awadi.